Privacy Policy

Privacy Policy for PlantPowerVitamin.com

Effective Date: 24th October 2024

Dheeransh (“we,” “our,” or “us”), the owner of PlantPowerVitamin.com, is committed to protecting the privacy and security of your personal information. This Privacy Policy outlines how we collect, use, store, share, and protect your personal data in accordance with the Digital Personal Data Protection Act, 2023 (DPDPA) of India. By accessing or using our website, you consent to our data practices as described in this policy.

1. Data Collection

We collect the following types of personal data:

a. Personal Identification Information:

  • Name
  • Email address
  • Postal address (if required for shipping)
  • Phone number
  • Payment information (through secure third-party gateways)

b. Non-Personal Information:

  • IP address
  • Browser type
  • Device type
  • Operating system
  • Pages viewed
  • Time spent on our site

We collect this data when you:

  • Purchase our products.
  • Subscribe to newsletters.
  • Contact us via email or web forms.
  • Visit our website (through cookies and analytics tools).

2. Data Usage

We use the personal data collected for the following purposes:

  • To process and deliver your orders.
  • To communicate with you about your orders, account, or inquiries.
  • To provide customer service.
  • To send promotional emails and updates (with your consent).
  • To improve our website’s functionality and user experience through analytics.
  • To comply with legal obligations or to protect our legal rights.

3. Data Storage and Retention

We store your personal data securely on servers located in India. We use industry-standard encryption protocols to protect your data during transmission and storage.

  • Data Retention Period: We retain your personal data for as long as necessary to fulfill the purposes outlined in this policy, or as required by law (e.g., tax, accounting, or legal obligations).
  • After the retention period ends, your personal data will be securely deleted or anonymized.

4. Data Sharing and Disclosure

We respect your privacy and will not sell, rent, or share your personal data with third parties, except in the following circumstances:

a. Service Providers:

We may share your information with third-party service providers for the purposes of:

  • Processing payments (e.g., payment gateways like Razorpay or PayPal).
  • Delivering products (shipping companies).
  • Sending newsletters and promotional emails (email marketing services).

b. Legal Compliance:

We may disclose your personal data if required to do so by law or in response to a valid request by a public authority (e.g., a court or government agency).

c. Business Transfers:

If we undergo a merger, acquisition, or asset sale, your personal data may be transferred as part of that transaction, subject to appropriate confidentiality agreements.

5. Security Measures

We implement a variety of security measures to protect your personal data, including:

  • Data Encryption: All sensitive information (e.g., payment data) is encrypted during transmission using Secure Socket Layer (SSL) technology.
  • Access Controls: Personal data is accessible only to authorized personnel with appropriate security clearance.
  • Regular Audits: We conduct regular security reviews to ensure data protection protocols are up to date.

While we strive to use commercially acceptable means to protect your data, no method of transmission over the internet or electronic storage is 100% secure. As such, we cannot guarantee absolute security.

6. Cookies and Tracking Technologies

We use cookies and similar tracking technologies to enhance your browsing experience. These may include:

  • Essential Cookies: Necessary for the website to function properly.
  • Analytical Cookies: To gather anonymous data about how users interact with our site.

You can control cookie preferences in your browser settings. Note that disabling cookies may affect the functionality of our website.

7. User Rights

Under the DPDPA, you have the following rights concerning your personal data:

  • Right to Access: You can request a copy of the personal data we hold about you.
  • Right to Rectification: You can request correction of inaccurate or incomplete data.
  • Right to Erasure: You can request the deletion of your personal data, subject to legal obligations.
  • Right to Data Portability: You can request to receive your data in a machine-readable format.
  • Right to Object: You can object to the processing of your data for direct marketing or profiling.

To exercise any of these rights, please contact us at dheeranshjain@gmail.com. We will respond to your request within 30 days.

8. Minors’ Data

Our website is not intended for individuals under the age of 18. We do not knowingly collect or solicit personal data from minors. If you believe we have inadvertently collected such data, please contact us immediately for deletion.

9. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of these websites. We encourage you to review their privacy policies before providing any personal information.

10. Changes to this Privacy Policy

We may update this privacy policy periodically to reflect changes in our practices or legal requirements. The updated policy will be posted on this page with the “Effective Date” listed at the top.

11. Contact Us

If you have any questions or concerns regarding this privacy policy, or wish to exercise your data protection rights, please contact us at:

Plant Power Vitamin pvt ltd
Email: dheeranshjain@gmail.com
Address: India

We are committed to safeguarding your privacy and ensuring compliance with the Digital Personal Data Protection Act, 2023.